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Billing

MedStar Georgetown University Hospital and MedStar Health Physicians Billing now offers a billing process that is more manageable and easy to use. With our online payment service, you are able to pay your hospital and physician bills quickly, securely and conveniently.

Please note that the hospital bill and the bill from your physician will be separate. Your insurance information will be verified prior to or upon your arrival at the hospital for services. Please provide any necessary authorizations and/or referrals at the time of service. If the insurance information, authorizations, or referrals are not provided at the time of service, you will be required to sign a financial responsibility form agreeing to pay for the services not covered or denied by your insurance. 

You will not receive a bill until MedStar has received all payments from your insurance company. In addition to our bill, your insurance carriers will send you statements of their payments made to MedStar. These statements also outline any amount for which you may be responsible. Call your insurer or employer's benefits office for details on your insurance or benefit policy coverage. If you do not have insurance, you will be billed directly.

If you have questions about what services are covered at MedStar Georgetown University Hospital, check with your health plan or your company's benefits office. They will have the most detailed information about your coverage. You can also call our Office of Managed Care at 202-877-2104 to determine if your plan is accepted by the MedStar doctors or hospitals.

Hospital Bill

Physician Bill

 

Customer Support

Do you need personal assistance with or have questions about either of the bill types above?

By calling 703-558-1400 or toll free 888-896-1400, you can reach our customer service division. There you will find representatives trained to assist with any questions, concerns or comments that you may have about your physicians or hospital bills from MedStar Health affiliations.

For more information about this service, visit the MedStar Health Physicians Unified Billing Services.